Return Policy

The return and exchange of goods by the end consumer that are not included in the list of Resolution of the Cabinet of Ministers of Ukraine No. 172 of March 19, 1994 is carried out in accordance with the procedure provided for by the current legislation of Ukraine.

We always strive to ensure the high quality of our products. Exchanges or returns are possible if the product is defective or there was an error on our part.

If you have received a damaged item or your order does not match what you ordered, please contact us within 14 days of receipt and we will promptly resolve the issue.

Important: Inspect the package at the post office or in the presence of the courier. If the product does not match your order or the order is incomplete, take a photo, refuse to receive it and contact our support service.

Contacts
Phone: +38 093 649 9090
Email: info@soya-nuts.com

We always want you to be happy with your purchase. If you have any questions or problems, our support team is always ready to help!